◌ Empathy Ledger

Pricing

Those who can, pay.

So communities never have to. Empathy Ledger uses a cross-subsidy model: institutional subscriptions fund free access for the communities who need it most. The Community tier is not limited, it is the full platform.

Founding partner pricing

50% off for our first 10 organisations.

Lock in the discount for as long as you stay subscribed. Limited spots.

Community / No credit card required

Free forever

For First Nations organisations, grassroots groups, and community orgs with less than $500K budget.

  • Full platform access
  • Sovereign data ownership
  • Cultural protocol enforcement
  • Elder review workflows
  • Up to 5 team members
  • 5 GB storage
  • Community support
Get started free

Organisation / Most popular

$149 /month AUD (founding partner, usually $299)

For NFPs and charities with $500K to $5M budget who need analytics and API access.

  • Everything in Community
  • Up to 25 team members
  • 50 GB storage
  • Analytics dashboard
  • API access
  • Custom branding
  • Priority email support (48h)
Start free trial

Institution

$1,249 /month AUD (founding partner, usually $2,499)

For government, universities, and large NFPs needing white-label and SLA.

  • Everything in Organisation
  • Unlimited team members
  • 500 GB storage
  • White-label option
  • Custom integrations
  • SLA (24h response)
  • Phone + email support
Contact sales

Enterprise

Custom

For corporates and consulting firms needing dedicated infrastructure.

  • Everything in Institution
  • Unlimited storage
  • Dedicated account manager
  • Custom SLA (4h response)
  • Bulk data API
  • ESG reporting integration
  • On-premise option
Talk to us

How the cross-subsidy works

Your subscription funds the free tier.

Every paid subscription directly funds free access for First Nations organisations, grassroots groups, and community-led projects. The Community tier gives full platform access, not a watered-down version. Your investment in Empathy Ledger is an investment in community-owned storytelling infrastructure.

01

You pay

For analytics, API access, white-label options, and priority support.

02

Communities get

Full platform access with sovereign data ownership and cultural protocols.

03

Everyone wins

More stories shared, more impact measured, stronger evidence for change.

Common questions

Is the Community tier really free forever?

Yes. Communities who need Empathy Ledger will never be asked to pay. This is a foundational commitment, not a marketing tactic. The cross-subsidy model ensures this is sustainable.

Who qualifies for the Community tier?

First Nations organisations, grassroots community groups, and organisations with annual budgets under $500K. If you are unsure, reach out. We will work it out together.

What happens to my data if I cancel?

Your data belongs to you. If you cancel a paid plan, you are downgraded to Community tier with full access. Stories, media, and cultural protocols are never deleted without your explicit consent.

Can I switch plans?

Yes. Upgrade or downgrade at any time through the billing dashboard. Changes take effect at the start of your next billing cycle.

Do you offer annual pricing?

Not yet, but we are open to it. Contact us if annual billing would work better for your organisation.